Cancellation Policy
Centum Technologies believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of setting them up.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those services that the Centum Technologies marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
In case of any issues with the service, please report the same to our Customer Service team.
In case you feel that the services received are not as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the service. The Customer Service Team after looking into your complaint will take an appropriate decision.
Refund Policy
Orders delivered & accepted by the customer cannot be refunded. In case you feel the order is not as per specification, please contact our customer care team within in 24hrs.